Total Life Manifesto
At Total Life, we hold our practices to the highest regard and with this, we make promises to ourselves, our clients, and Total Life as a platform. Achieving our goal of offering affordable and accessible services to older adults can be accomplished by meeting various criteria.
1. We prioritize respect, even in challenging situations. We are committed to remaining steadfast in our promises, ensuring that respect remains a guiding principle in all situations. We believe that open communication, mutual support, and constructive feedback foster a positive work environment for collaboration and synergy.
2. We aspire to achieve excellence in our work; and we accomplish this by approaching our Total Life space with a curiosity and unwavering determination to solve challenging problems and improve our systems to provide quality access to care.
3. We honor and respect our provider’s clinical judgment and case management. We refrain from interference with client care and diagnoses.
4. We value our client’s privacy and personal information. Establishing a safe and secure environment is of utmost importance to us. We implement stringent measures to guarantee that our technological software and tools comply with the standards of HIPAA compliance.
5. As devoted allies for our clients, we adopt a collaborative and inventive approach to provide adept assistance to our clients. We are committed to engaging in a cooperative relationship, working closely with our clients to cultivate a partnership that guarantees their requirements are addressed with proficiency and empathy.
6. We provide clients with the freedom to seek professional help from the comfort and safety of their own homes. By harnessing the power of telecommunication technologies, we strive to eliminate barriers to access, including geographic, mobility, and transportation constraints.
7. We recognize the importance of preserving and respecting the autonomy of our clients. We are committed to empowering our clients by actively involving them in decision-making processes regarding their therapy journey. We value their right to make informed choices and will provide the necessary information, guidance, and support to enable them to exercise their autonomy to the fullest extent possible.
8. We have an unwavering commitment to providing assistance free from any form of discrimination. We prioritize a culture of inclusivity, ensuring that every client receives equitable and respectful service, irrespective of background, identity, or personal characteristics. We prioritize the best interests of our clients and will strive to fulfill their unique needs.
